Frequently Asked Questions

The main benefit of UV pipelining is that it provides a permanent, structural solution for broken sewer lines without the need for extensive excavation. Traditional methods require digging long trenches through your yard, driveway, or landscaping. Our trenchless approach utilizes Cured-in-Place Pipe (CIPP) technology and UV light to cure a new pipe liner inside the existing host pipe, saving you significant time, money on property restoration and preserving your property.

UV pipelining is a versatile solution for rehabilitating damaged pipes. It effectively addresses issues such as cracks and breaks, root intrusion (by sealing off joints), and deterioration due to age or corrosion. Essentially, it creates a seamless, durable pipe within the old one, restoring functionality and flow for pipes ranging from small residential lines to larger commercial conduits.

Most residential and small commercial UV pipelining projects can be completed quickly, often in a single day, due to the rapid curing time of the UV LED technology. The new CIPP liner, once installed, is designed to be a long-term solution, extending the life of your pipeline by up to 50 years.

The process involves inserting a flexible, resin-saturated felt tube (the liner) into the existing damaged pipe, typically through a small access point. Once in place, a specialized rig is sent down the liner to activate the UV light. The light cures the resin almost instantly, hardening it to form a rigid, new pipe that is seamless, non-corrosive, and stronger than the original pipe, all without destructive digging.

Common indicators that your sewer line needs professional rehabilitation include frequent backups or multiple clogged drains, slow drains, persistent foul odors coming from your drains or yard, and patches of extra-lush grass or soggy spots in your yard (suggesting a leak). If you have repeated clogs caused by tree roots, trenchless repair is highly recommended.

Traditional snaking physically breaks through or pulls out the immediate obstruction, much like poking a hole in a clogged straw. While effective for simple, localized clogs, it leaves residual buildup on the pipe walls. Hydro jetting uses highly pressurized water to scour the entire interior wall of the pipe, removing grease, scale, mineral buildup, and deep-seated tree roots. Hydro jetting provides a comprehensive clean that restores the pipe to a near-new condition, offering a much longer-lasting solution.

You should choose hydro jetting for:
Recurring Clogs: If you have to call a plumber every few months for the same drain line.
Heavy Build-up: If the clog is caused by heavy grease, sludge, or mineral scale (common in commercial kitchens).
Tree Root Intrusion: Hydro jetting is powerful enough to cut through and wash away aggressive tree roots that a snake might miss or leave behind.

Yes, when performed by a licensed professional like our team, hydro jetting is safe. However, the high pressure requires that the pipe be inspected first. We always perform a preliminary plumbing camera inspection to ensure your pipes are structurally sound and not excessively fragile or cracked before proceeding with the jetting process.

If a single fixture (like a toilet) is slow, the clog is usually local to that fixture’s drain. However, if multiple drains in your home (e.g., toilet, shower, and sink) are backing up or draining slowly at the same time, the blockage is most likely in your main sewer line. This requires professional attention, as the issue is typically deeper and more extensive.

Because hydro jetting completely cleans the pipe walls, removing the material that causes future blockages, its results often last for 1 to 2 years minimum compared to the few months of relief offered by traditional snaking. We often recommend a yearly or bi-yearly maintenance jetting service for lines that experience heavy use or have chronic root problems.

A plumbing camera inspection is a non-invasive diagnostic tool that identifies problems invisible from above ground. It can detect:
Tree root intrusion
Cracks, breaks, or corrosion in the sewer line
Blockages and their exact cause/location
Bellies (low spots where waste collects) or misalignment
The overall condition of old piping materials (e.g., cast iron or clay)

A backflow inspection ensures that contaminated water from your property’s plumbing system (or the irrigation system) cannot flow backward into the public drinking water supply. This is a critical public health safety measure, and it is legally required for many commercial properties and homes with specialized water systems to ensure your backflow prevention device is working correctly.

While we specialize in trenchless solutions, plumbing excavation is necessary for:
Collapsed or Severely Damaged Pipes: If a pipe is crushed, fractured, or missing large sections, it must be physically replaced.
Correcting Slope Issues (Pipe Bellies): If the sewer line sags, collecting waste, only excavation can re-grade the ground to ensure the pipe is laid with the correct slope for gravity flow.
New Line Installation: For certain water line replacement or septic system installations where trenchless methods are not applicable.

A complete plumbing camera inspection typically takes between one to two hours. This timeframe includes locating the cleanout access point, inserting the camera and navigating the line, and providing you with a visual review of the findings and a detailed report.

Yes, we understand that plumbing issues can arise at any time. We are a locally trusted company that is often available for after-hours services and plumbing emergencies to resolve issues like main line backups or ruptured pipes quickly and efficiently. We are dedicated to providing reliable and fast service when you need it most.